Customer’s garage door had gotten off track while traveling upwards, becoming stuck partly open. This created a problem for the car inside the garage and disrupted daily routine.
When garage doors get stuck by the rollers popping off track, it creates a dangerous scenario. The potential for the garage door to fall exists, and further damage to the track or the rollers is also possible. Our tech handled this garage door off track problem by securing and stabilizing the door, then carefully examining the tracks and clearing them of debris, then repairing small bent sections and dents that cause the garage door rollers to pop out of the track. Upon finishing this process, the tech lubricated the rollers and then engaged the garage door to move. The job was completed after opening and closing it a few times to verify the garage door rollers traveled smoothly inside the tracks.
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* $29 service call - deducted from the service
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